Retail

izmocars is bringing artificial intelligence to reputation management. The digital auto sales technology provider has launched ReviewSoda, an AI-powered review response platform for auto dealers designed to engage customers, build trust and foster loyalty. ReviewSoda automates the review management process by sending customized invitations for feedback and responding to Google reviews in real time. The […] [Read More]

With its client base growing, Enterprise Fleet Management has opened five new North American locations in the past six months. The new locations in Boise, Idaho; Columbus, Ohio; Las Vegas; New York and Ottawa, raise the Enterprise Fleet Management network in the U.S. and Canada to 60. The company said the fleet management business grew […] [Read More]

No one wants to have their vehicle recalled, but recalls have become a fact of life for many car owners. Recalls have skyrocketed in recent years as automotive technology becomes increasingly complex. In 2023, the National Highway Traffic Safety Administration issued more than 350 recalls affecting some 35 million vehicles nationwide. iSeeCars took a close […] [Read More]

It’s been a busy year since Jeff Martin became CEO of the National Independent Automobile Dealers Association. In this episode of the Auto Remarketing Podcast, Martin takes us through what’s happened during that span as well as what attendees can expect from the annual NIADA Convention, which is scheduled for June 17-20 in Las Vegas. […] [Read More]

Fisker announced the latest additions to its growing stable of dealers, with two new Fisker stores coming in California and one in New Jersey. Newport Fisker in Orange County and Fisker of San Jose have come on board with the electric vehicle manufacturer in California, along with Belford Fisker in Belford, N.J. The company said […] [Read More]

Rita Case, president and CEO of Rick Case Automotive Group, presented the second annual Rita and Rick Case Changemaker Award to the Frederick A. DeLuca Foundation and Jonathan DeLuca, Fred DeLuca’s son and a director of the foundation, during the 2024 South Florida Heart Ball, hosted by the American Heart Association. The Rita and Rick […] [Read More]

The first quarter of 2024 marked the first time since the second quarter of 2021 that AutoNation has shown an increase in new-vehicle sales and used-vehicle sales together in the same quarter. AutoNation CEO Michael Manley provided that news during the company’s first quarter 2024 earnings call on April 26. But used vehicles and the company’s AutoNation USA used-vehicle business were not a big focus of the earnings call, as AutoNation representatives spent more time discussing other areas such as its customer financial services business and inventory levels. The limited discussion that did take place on the company’s used-vehicle business was mostly ... [Read More]

Asbury Automotive Group in its first quarter pivoted its used-vehicle strategy, which had been focused on gross profit, to put more emphasis on volume, said David Hult, the company’s president and CEO. So when it came to sourcing used vehicles for retail sale in the quarter, Asbury doubled the percentage of vehicles it typically purchases outside of its own structure including trade-ins, from about 10% to 20%, said Hult, during the company’s quarterly earnings call for the three-month period ending March 31. Though the company makes less money on used vehicles it purchases for retail sale than those it takes on trade, the revised acquisition strategy ... [Read More]

Bigger isn’t always better. Sonic Automotive can attest to that. Last June, the company significantly downsized its EchoPark used-car operation, suspending operations of eight stores, 14 related delivery/buy centers and three Northwest Motorsport locations within the EchoPark segment. Now EchoPark is a success story, with ... [Read More]

British luxury automaker Bentley Motors has named Holman’s Lauderdale Collision Center as its 2023 Bodyshop of the Year in North America. The award honors the Bentley body shop that best demonstrates an unwavering devotion to quality, continued training and outstanding customer service, Holman said. “This incredible achievement is a testament to the hard work, dedication […] [Read More]